A support worker and an NDIS participant reviewing a binder of policy documents at a kitchen table
For Australian NDIS providers

Every document your auditor will ask for.

136 pre-written, audit-verified NDIS policy and procedure documents, personalised to your organisation, moved to approved under document control.

Documentation gaps are where audits fail

Missing documents become major non-conformances

If a controlled policy does not exist, is not versioned, or cannot be produced, it goes on the report. Majors preclude certification.

Consultants charge thousands to write them

A full documentation suite from a consulting firm runs into the thousands and takes weeks, before you have paid for the audit itself.

Downloaded packs read as generic

Off-the-shelf documents do not name your organisation, your systems or your scope of audit. Auditors can tell.

From empty folder to audit-ready suite

Set up your organisation

One profile: name, ABN, addresses, approvers, thresholds. Plus your brand kit: logo, fonts, colours.

Personalise the whole suite

Every placeholder in all 136 documents resolves to your details. It reads like you wrote it, because now it is yours.

Draft, review, approve

Give each document an owner, from your compliance manager to HR, and move it through the workflow with dated targets.

Export controlled copies

Until approved, every export carries the status as a watermark. Approved exports are clean controlled copies.

Five states. The status is the watermark.

Every document moves one way, and every export tells the truth about where it is.

  1. Not startedNot started
  2. In progressIn progress
  3. Draft writtenDraft written
  4. Under reviewUnder review
  5. ApprovedNo watermark
A wooden rubber stamp having printed APPROVED in green ink beside an ink pad, a fountain pen and a printed policy document
Uncontrolled when printed

Every document tagged for your audit pathway

Verification

Desktop audit

For lower-risk registration groups. A quality auditor reviews your documentation remotely, with no site visit. Paper is all they see.

  • Document review only, no interviews
  • Self-assessment plus evidence upload
  • Every Verification-tagged document ready to send

Certification

Stage 1 + Stage 2

For higher-risk supports: personal care, behaviour support, SIL and more. Stage 1 reviews documentation; Stage 2 tests practice on site, with interviews and file sampling.

  • Stage 1 desktop plus Stage 2 on-site
  • Auditor interviews workers and participants
  • Certification-tagged documents plus the full core suite

Each of the 136 documents is tagged for its pathway and its NDIS Practice Standard, so you always know which pile a document belongs to, and what the auditor will ask for first.

17 sections, A to Q. 136 controlled documents.

Policies, procedures, registers, forms and plans, pre-written against the NDIS Practice Standards and audit-verified, waiting for your organisation's name.

Scope-gated

Specialist modules stay off until your scope of audit needs them, so your register never carries documents you do not.

The core suite

Every registered provider needs these.

AGovernance & Operational Management18 docs
BRights, Safeguarding & Complaints13 docs
CIncident Management6 docs
DWorkforce Management & Compliance15 docs
EPrivacy & Information Management5 docs
FService Delivery & Participant Engagement15 docs
GFinancial Integrity & Claiming4 docs
LWork Health & Safety7 docs
NChild Safety4 docs
OProvision of Supports Environment5 docs

Specialist modules

Switched on when your registration groups call for them.

HBehaviour Support6 docs
ISupported Independent Living12 docs
JSupport Coordination5 docs
KHigh-Intensity Daily Personal Activities11 docs
MPlan Management6 docs
PEarly Childhood Supports2 docs
QSpecialist Disability Accommodation2 docs
A young support worker writing progress notes on a clipboard in a parked car outside a suburban home at dusk

Build the suite before you book an auditor

Registration requires the full documentation suite up front. Most new providers discover this when the audit quote arrives.

Build, brand and approve the entire suite at your own pace, then walk into registration with nothing left to scramble for.

  1. Week 1Organisation profile and brand kit set. The suite personalises.
  2. Week 2Owners assigned. Critical-priority documents drafted first.
  3. Week 3Drafts reviewed against the audit notes attached to each document.
  4. Week 4Documents approved. Clean controlled copies exported.
Request access

Invite-only. Onboarding is led by a consultant who knows the audit process.

Free tool, no login

The progress-note checker workers actually use

Paste a rough shift note, get it graded the way an auditor would read it, and rewritten to audit standard. Progression starts with the notes written after every shift.

Try the notes tool